POL\u00cdTICA DE RESOLUCI\u00d3N DE DISPUTAS<\/h3>\n
Esta Pol\u00edtica de Resoluci\u00f3n de Disputas (\u201cPol\u00edtica\u201d) se establece con el fin de definir los mecanismos para manejar desacuerdos, reclamaciones o conflictos derivados del uso de servicios digitales, productos, cursos o cualquier interacci\u00f3n profesional entre las partes.<\/p>\n
1. Objeto de la Pol\u00edtica<\/h3>\n
Esta Pol\u00edtica regula los procedimientos para resolver disputas de manera eficaz, imparcial y razonable, priorizando soluciones amistosas antes de recurrir a instancias legales.<\/p>\n
2. Instancia de Comunicaci\u00f3n Directa<\/h3>\n
Antes de iniciar cualquier proceso formal, las partes se comprometen a:
\n\u2022 Notificar por escrito la existencia del desacuerdo.
\n\u2022 Brindar un plazo razonable para responder.
\n\u2022 Intentar una soluci\u00f3n directa mediante comunicaci\u00f3n clara y documentada.<\/p>\n
3. Mediaci\u00f3n<\/h3>\n
Si las partes no llegan a un acuerdo mediante comunicaci\u00f3n directa, podr\u00e1n recurrir a un proceso de mediaci\u00f3n con un tercero neutral, seleccionado de mutuo acuerdo.
\nLa mediaci\u00f3n tendr\u00e1 car\u00e1cter voluntario y no vinculante.<\/p>\n
4. Arbitraje<\/h3>\n
Si despu\u00e9s de la mediaci\u00f3n no existe acuerdo, las partes podr\u00e1n acordar un arbitraje.
\nEl arbitraje ser\u00e1:
\n\u2022 Conducido por un \u00e1rbitro o tribunal seleccionado por ambas partes.
\n\u2022 De car\u00e1cter privado y confidencial.
\n\u2022 Basado en reglas comerciales razonables.
\n\u2022 Vinculante, salvo prohibici\u00f3n en la jurisdicci\u00f3n correspondiente.<\/p>\n
5. Jurisdicci\u00f3n Subsidiaria<\/h3>\n
Si las partes no acuerdan arbitraje, o si su uso no est\u00e1 permitido legalmente, cualquier acci\u00f3n legal ser\u00e1 presentada en la jurisdicci\u00f3n competente seg\u00fan la ubicaci\u00f3n del proveedor o seg\u00fan lo que las leyes apliquen.<\/p>\n
6. Limitaci\u00f3n de Reclamaciones<\/h3>\n
Toda reclamaci\u00f3n deber\u00e1 presentarse dentro de un plazo razonable a partir del hecho que la origin\u00f3. Reclamos fuera de plazo podr\u00e1n ser rechazados.<\/p>\n
7. Protecci\u00f3n de Informaci\u00f3n<\/h3>\n
Durante procesos de mediaci\u00f3n, arbitraje o resoluci\u00f3n de conflictos:
\n\u2022 La informaci\u00f3n confidencial seguir\u00e1 protegida.
\n\u2022 Las partes deber\u00e1n abstenerse de divulgar detalles a terceros no autorizados.<\/p>\n
8. Costos<\/h3>\n
Los costos de mediaci\u00f3n o arbitraje ser\u00e1n compartidos equitativamente, salvo acuerdo distinto.<\/p>\n
9. Modificaciones<\/h3>\n
Las modificaciones a esta Pol\u00edtica deber\u00e1n ser publicadas indicando la fecha de actualizaci\u00f3n.<\/p>\n
10. Fecha de Actualizaci\u00f3n<\/h3>\n
\u00daltima actualizaci\u00f3n: ______________________<\/p>\n
FIRMA DEL CLIENTE
\nNombre: ____________________________
\nFirma: _____________________________
\nFecha: ____ \/ ____ \/ _______
\nFIRMA DEL PROVEEDOR
\nNombre: ____________________________
\nFirma: _____________________________
\nFecha: ____ \/ ____ \/ _______<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":5007,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[60],"tags":[],"class_list":["post-5308","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-documentos"],"acf":[],"yoast_head":"\n
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